
VioStor NVR Network Video Recorder User Manual (Version: 3.1.0) ©Copyright 2009. QNAP Systems, Inc. All Rights Reserved
10 1.2.2 VS-8040/ VS-8032/ VS-8024 1. One touch auto video backup button 2. USB 2.0 3. LED indicators: Status, LAN, USB, HDD1-8 4. Power butt
100 5.5.2 Edit User Select a user on the list and click “Edit”. You can change the password; assign system administration and camera access cont
101 5.6 Camera Settings You can configure network camera, recording, schedule, alarm, and advanced settings. 5.6.1 Camera Configuration Please f
102 Note: 1. All the settings will not take effect until you click “Apply”. When applying the changes, recording operation will stop for a while
103 Note: QNAP NVR only supports JPEG CGI command interface, but does not guarantee the compatibility with all IP camera brands.
104 5.6.2 Recording Settings Select a camera on the list and configure the recording resolution, frame rate, and quality. You can also enable ma
105 Note: y Starting and stopping manual recording will not influent scheduled or alarm recording tasks. They are independent processes. y All
106 5.6.3 Schedule Settings You can select continuous recording or scheduled recording. The default setting is continuous recording. To set u
107 5.6.4 Alarm Settings You can enable alarm recording of the cameras. The recording will be triggered by alarm input of the camera or motion d
108 5.6.5 Advanced Settings You can configure advanced recording settings in this section. z Maximum period for each recording file: Configure th
109 z Pre/Post Alarm Recordings Start recording video…second(s) before the event occurs: Enter the number of seconds to start recording before a
11 1.2.3 VS-5012/ VS-5020 1. One touch auto video backup button 2. USB 2.0 3. LED indicators: USB, Status, HDD1~HDD5, LAN 4. Power button 5.
110 5.7 System Tools System Tools enable you to optimize the system maintenance and management. You can set alert notification, restart or shut
111 5.7.2 SMSC Settings You can configure the SMSC (Short message service center) settings to send SMS text messages to particular mobile phone num
112 5.7.3 Restart/ Shut Down Follow the steps below to restart or shut down the server. 1. Go to “System Tools” > “Restart/ Shutdown”. 2. Clic
113 5.7.4 Hardware Settings You can enable or disable the hardware functions of the server. z Enable configuration reset switch By enabling this
114 z Enable front video backup button VioStor supports direct copy of recording data on the server to the connected USB device via the USB port.
115 z Smart Fan configuration After enabling the smart fan, the fan rotation speed is automatically adjusted according to the server temperature.
116 5.7.5 System Update Before updating the system firmware, please make sure the product model and the firmware version are correct. Follow the
117 5.7.6 Backup/ Restore/ Reset Settings z To backup all the settings, including user accounts, server name and network configuration etc., click
118 5.7.7 Remote Replication You can use the remote replication feature to copy the recording data of the local VioStor to a remote QNAP network at
119 2. Enable remote replication (support multiple choices) In the above example, the system only copies the alarm recording data of the latest 3
12 1.2.4 VS-4016U-RP 1. One touch auto video backup button 2. USB 2.0 3. LED indicators: USB, Status, HDD1~HDD4, LAN 4. Power button 5. Power
120 4. Configure the remote replication schedule For example, to enable the system to copy recording data automatically to remote storage device a
121 z The system displays the latest 10 remote replication records for you to analyze the status and troubleshooting. In the above example: 1. Wh
122 5.7.8 Hard Disk SMART This function is not supported on VS-101, VS-201, NVR-104. This page enables users to monitor hard drive health, tempera
124 5.7.9 E-map You can upload an E-map to VioStor to illustrate the location of the cameras. 1. To upload an E-map, click “Browse” and select the
125 5.7.11 Advanced System Settings You can set the timeout period to log off the users from the configuration page when the idling time has reache
126 5.8 Logs & Statistics 5.8.1 System Event Logs The server can store 10,000 recent event logs, including warning, error, and information me
127 5.8.3 On-line Users List This page shows the information of the currently active users, e.g. the user name, IP address, and login time. 5.8.4
128 5.8.5 System Connection Logs The logs of connections to the server via samba, FTP, AFP, HTTP, HTTPS, Telnet, and SSH are recorded in this page.
129 Chapter 6. System Maintenance This section provides a general overview on system maintenance. 6.1 Reset the Administrator Password and Netwo
13 1.2.5 VS-2008/ VS-2012 1. One touch auto video backup button 2. USB 2.0 3. LED Indicators: HDD1, HDD2, LAN & eSATA 4. Power button 5.
130 6.2 Power Outage or Abnormal Shutdown In case of power outage or improper shutdown of the server, the server will resume to the state before i
131 Chapter 7. LCD Panel * This section is applicable to NVR models with LCD panel only. The NVR provides a handy LCD panel for you to perform di
132 For example, when you turn on the NVR with 5 hard drives installed, the LCD panel shows: C o n f i g . D i s k s ? → R A I D 5
133 View system information by the LCD panel When the LCD panel shows the server name and IP address, you may press the “Enter” button to enter the
134 2. Physical disk In Physical disk, you can view the following options: 2.1 Disk Info 2.2 Back to Main Menu The disk info shows the temperatu
135 4. System This section shows the system temperature and the rotation speed of the system fan. C P U T e m p : 5 0 ° C S y s T e
136 System Messages When the NVR encounters system error, an error message will be shown on the LCD panel. Press the “Enter” button to view the m
137 Chapter 8. Troubleshooting 1. The monitoring screen did not display. Please check the following: A. Check if you have installed ActiveX when
138 Please turn off the server and install a new hard disk. Note: If you have updated the configurations of VioStor, recording will be stopped tempor
139 8. The screen is displayed abnormally with strange horizontal lines when the resolution of Panasonic BB-HCM381 camera is set as 640x480. This i
14 1.2.6 VS-201 1. Backup Button (One touch auto video backup) 2. USB 2.0 3. LED Indicators: USB, Status, HDD1, HDD2, LAN, and Power 4. Power
140 Appendix A Dynamic Domain Name Registration The VioStor supports DDNS service provided by DynDNS. You can go to DynDNS website http://www.d
141 Registration Procedure Please follow the steps below to register a dynamic domain name. This guide is for reference only. If there are any
142 2. Enter the user name, email address, and password to create an account for DDNS service. Please verify your email address to receive the c
143 4. Configure the mailing lists if necessary. Then click “Create Account”. 5. When your account is successfully created, a confirmation mes
144 Appendix B Configuration Examples Environment 1: VioStor, IP Camera, and monitoring PC are all in the same network Network Surveillance Insta
145 Environment 2: The VioStor and the IP camera are installed behind the router, while the monitoring PC is located remotely IP Address Mapped
146 In this example, to allow a remote PC to connect to the VioStor and the cameras, you need to: Step 1. Set up port mapping (virtual server) on th
147 Environment 3: The VioStor and the IP camera are all located remotely IP Address VioStor 219.87.144.205 Camera 1 61.62.100.101 Camera 2 61
148 Environment 4: The VioStor and the IP camera are installed behind the router IP Address VioStor 1 192.168.1.101 VioStor 2 192.168.1.102 VioS
149 Technical Support QNAP provides dedicated online support and customer service via instant messenger. You can contact us by the following mean
15 1.2.7 NVR-104 1. One Touch Auto Video Backup Button 2. USB 2.0 3. LED Indicators 4. Power Button 5. USB 2.0 x 2 6. eSATA Port 7. Giga LA
150 GNU GENERAL PUBLIC LICENSE Version 3, 29 June 2007 Copyright © 2007 Free Software Foundation, Inc. <http://fsf.org/> Everyone is permit
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159 licenses granted under the third paragraph of section 11). However, if you cease all violation of this License, then your license from a particu
16 1.2.8 VS-101 1. One Touch Auto Video Backup Button 2. USB 2.0 3. LED Indicators 4. Power Button 5. Power Connector 6. Giga LAN 7. USB 2.
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17 Chapter 2. Install the VioStor For the information of the hardware installation, please refer to the “Quick Installation Guide” in the product
18 Security Settings of the Web Browser Please make sure the security level of the IE browser in Internet Options is set to Medium or lower.
19 2.2 Hard Disk Compatibility List This product works with 3.5” SATA hard disk drives from major hard disk brands. For the HDD compatibility li
2 FOREWORD Thank you for choosing QNAP products! This user manual provides detailed instructions of using the product. Please read carefully an
20 2.4 Check System Status LED Display & System Status Overview LED Colour LED Status Description Flashes blue every 0.5 sec 1) A USB device
21 Red 1) The hard drive is invalid 2) The disk volume has reached its full capacity 3) The disk volume is going to be full 4) The system fan is
22 Beep Alarm (beep alarm can be disabled in “System Tools” > “Hardware Settings”) Beep sound No. of Times Description Short beep (0.5 sec) 1
23 2.5 System Configuration Install the Finder 1. Execute the product CD, the following menu is shown. Click “Install Finder”.
24 2. Follow the instructions to install the Finder. If you are using Windows XP SP2 or above, the following screen will be shown. Click “Unb
25 4. You must enter the administrator name and password to perform quick setup. The default administrator name and password are as below: Use nam
26 6. Click “Start installation” to execute the quick configuration. 7. The quick configuration is completed and you can start to use the VioSto
27 When the live video is displayed and the recording indicator is shown, you have successfully installed the VioStor.
28 Chapter 3. Start to Use the VioStor When you have installed the VioStor and other hardware, and connected it to the network, you can use the br
29 2. Enter the user name and password to login the VioStor. Default User name: admin* Default Password: admin * If you are using VS-201/ VS-101/
3 Important Notice z Reading instructions Please read the safety warnings and user manual carefully before using this product. z Power supply Thi
30 3.2 Monitoring Page When you have successfully logged in the VioStor, the monitoring page is shown. Select the display language. You can s
31 System configuration: Login the system administration page. Monitor settings: Configure the advanced settings of monitoring page. You can conf
32 You can also use the mouse wheel or the PTZ control panel to use the digital zoom function. Focus control: Focus control of the PTZ camera. Sele
33 e. Enable live tracking: Available on Panasonic NS202(A) camera. f. Disable live tracking: Available on Panasonic NS202(A) camera. g. Auto crui
34 3.2.1 Live Video Window If the camera is properly configured, you can see the current video from the remote network camera. If your camera suppo
35 Camera Status The camera status is indicated by the icons shown below: Icon Camera Status Scheduled or continuous recording is in process This c
36 3.2.2 Display Mode By changing the display mode, you can adjust the visual effects when viewing video of single or multiple cameras. 3.2.3
37 3.2.4 Multi-server Monitoring 1. Click “Server List” on the live view page. a. Click “Auto Detect” to search for the QNAP NVR in the LAN an
38 3.2.5 Auto Cruising The auto cruising feature of the VioStor NVR is used to configure the PTZ cameras to cruise according to the preset position
39 4. Click the number buttons to view the preset positions of the PTZ camera. When you click the button, the name of the corresponding preset p
4 Table of Contents TABLE OF CONTENTS ...
40 5. Add: To add a setting for auto cruising, select the “Preset Name” from the drop down menu and enter the staying time (interval, in seconds).
41 8. After configuring the auto cruising settings, check the box “Enable auto cruising” and click “OK”. The system will start auto cruising acc
42 Chapter 4. Playback the Video Files The VioStor provides an intuitive web interface to search and play recording files, no extra software insta
43 4.1.1 Connect to Server for Playback 1. Click “Play by Time” .
44 2. The following dialog will be shown.
45 3. Configure servers: a. Add: Add a server. b. Modify: Modify a server. c. Remove: Remove a server. d. Auto: Auto-search servers. e. Defaul
46 4. Select the data search mode. y Date and time search (Text entry) i. Select the NVR server(s) and the IP camera(s)*. ii. Click the “Text
47 y Timeline search i. Select the server(s) and the IP camera(s)*. * You can select 4 IP cameras at maximum. ii. Click the “Graphical entry”
48 iii. Select the recording type. iv. Specify the time range when the files are recorded. The settings will be applied to all the cameras se
49 y Event entry i. Select the server(s) and the IP camera(s)*. * You can select 4 IP cameras at maximum. ii. Click the “Event entry” tab.
5 4.1.4 Intelligent Video Analytics (IVA)...56 4.2 DIGITAL WAT ER
50 iii. Select the event type. iv. Specify the time range when the files are recorded. v. Specify the number of minutes for playing the video
51 vi. Event search. This function is provided for you to search all the events occurred on the IP cameras. You may refer to the event detail
52 5. When the files are shown, you can play the video. For further details of using the VioStor Player, click to view the online help. Note
53 4.1.2 Play Video Files from Your Computer 1. Click “Add files” . 2. Browse and select the files. 3. The playlist will be shown. Click
54 4.1.3 Quad-view Playback Quad-view playback allows you to search for the video recorded by the NVR servers quickly. You can view the video of
55 9 Play the video of four IP cameras Select four IP cameras for video search. Enter the search criteria in “Text entry” or “Graphical entry”.
56 4.1.4 Intelligent Video Analytics (IVA) QNAP NVR supports intelligent video analytics to allow the users to search the video files efficiently.
57 2. On the playback window, click .
58 Note: 9 When you check the option “Pause when found”, the data search stops when a video file which matches the search criteria is found. 9 Whe
59 6. Define detection zone. Mouse over the edge of the red zone and use the mouse to define the detection zone. Click “Select all” to highli
6 5.7.2 SMSC Settings... 111 5.7.3 Rest
60 7. Define object size for the detection. You can use the mouse the drag the yellow zone to highlight the minimum object size for detection.
61 8. Click “Search” to start searching the video by IVA. The results and will be shown.
62 Note: y You can double click an entry on the search result dialog to play the video. The player will play the video starting from 15 seconds
63 4.2 Digital Watermark The VioStor NVR supports digital watermark to protect the videos and snapshots from unauthorized modification. You can
64 3. Select to add digital watermark in the exported snapshot or video. 4. Select the recording files (refer to Chapter 4). 5. Click to con
65 6. Click to start playing and exporting the files. Note: When you click again, the NVR will stop exporting the files and resume to playback
66 4.2.2 Watermark Proof After installing the VioStor Player, Watermark Proof will be installed. From the Windows Start menu, select “All Prog
67 Click to start checking the files. The Watermark Proof will start checking the files and show the proof result. If you check the option “
68 4.3 Access the Recording Data You can access the recording data on the VioStor by the following network services: z Windows Network Neighborho
69 4.3.1 Windows Network Neighborhood (SMB/CIFS) You can access recorded files by the SMB/CIFS protocol, which is popularly used in Windows system.
7 Safety Warning 1. This product can operate normally in the temperature of 0ºC~40ºC and relative humidity of 0%~90%. Please make sure the envi
70 4.3.3 FTP Server (FTP) You can access the recording data by FTP: z On the web-based playback interface, click “FTP”. z In Windows Internet E
71 Chapter 5. System Administration To login VioStor system configuration page, please login the monitoring page as an administrator and click .
72 If the system is not configured yet, the Quick Configuration page will be open to guide you through the setup steps first. If there are questio
73 5.1 Quick Configuration Please follow the instructions on the web page to configure VioStor. Note: All changes to the settings will be effecti
74 Step 4. Enter the IP address, subnet mask and default gateway of the server. Step 5. Select the disk configuration to initialize the disk vol
75 Step 6. Initialize IP camera setting. Select the camera model; enter the camera name and IP address of the camera, and the user name and passw
76 After completing the settings, click “Start Installation” to apply the changes and initialize the system. The quick configuration is completed
77 5.2 System Settings You can configure the basic system settings including server name, date & time, and view the system settings. 5.2.1 S
78 5.2.2 Date & Time Set the date, time, and time zone according to your location. If the settings are incorrect, the following problems may
79 5.2.3 View System Settings You can view the system settings, e.g. server name, on this page.
8 Chapter 1. Introduction 1.1 Overview QNAP VioStor (hereafter referred to as NVR or VioStor) is the high performance 1U chassis network surveil
80 5.3 Network Settings You can configure the WAN and LAN settings, DDNS service, file service, host access control, protocol management and view
81 If your system supports 2 LAN ports, you can select to use failover, load balancing, or standalone settings. To use these features, make sure
82 Configuration of Network Interfaces z Failover (Default settings for dual LAN NVR models) Failover refers to the capability of switching over
83 z Load balancing Load balancing enables the network resources to spread between two or more network interfaces to optimize network transfer and
84 z Standalone The standalone option allows you to assign different IP settings for each network port. The VioStor can be accessed by different
85 z Secondary DNS Server Enter the IP address of secondary DNS server that provides DNS service for VioStor in external network. Enable DHCP Serve
86 5.3.2 DDNS (Dynamic Domain Name) Service The DDNS service enables users to connect VioStor via domain name directly. There is no need to memor
87 5.3.3 File Services You can enable the SMB/ CIFS file service, Web File Manager and FTP service to access the recorded video files. These set
88 5.3.4 Host Access Control Specify the connections to be allowed and denied to access the VioStor. Choose one of the following options to rest
89 5.3.5 Protocol Management To assign a specific port for accessing the VioStor by the web browser, please enable the option “Specify HTTP port nu
9 1.2 Hardware Illustration 1.2.1 VS-8040U-RP/ VS-8032U-RP/ VS-8024U-RP 1. LED indicators: Status, LAN, USB, HDD1-8 2. Power button 3. Select
90 5.3.6 View Network Settings You can view current network settings and status of VioStor in this section.
91 5.4 Device Configuration You can configure SATA disk, RAID management tool, USB disk, and UPS settings in this section. 5.4.1 SATA Disk This
92 You can create the disk volume of the following type: z Single Disk Volume Each disk will be used as a standalone disk. However, if a disk i
93 to implement RAID 5 data disks and the fourth drive can be used as a spare disk. When a physical disk failure occurs, the system will automatic
94 5.4.2 RAID Management Tool *This function is not supported on VS-101, VS-201, NVR-104. RAID management tool allows you to carry out capacity ex
95 This function enables adding or removing RAID 5 spare drive. The options available are: - Add spare drive in RAID 5 - Remove spare drive in R
96 5.4.3 USB Disk The VioStor supports USB disks for backup storage. Connect the USB device to the USB port of the server, when the device is su
97 5.4.4 UPS If there is UPS, you can enable UPS support. If the AC power is abnormal, the system will shut down according to the settings. I
98 5.5 User Management The server can be accessed by multiple users. For easier management and better control of users’ access right, you have
99 5.5.1 Create user y User Name The user name cannot be pure number. It must not exceed 32 characters. It is case-insensitive and support
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